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fedex business model case study

Category: Business Paper Type: Homework Reference: APA Words: 1500

Overnight delivery is a promised and guaranteed delivery of package or documents on the day, which is following the day of shipments. In old day, it was very difficult for the business to have documentation on time from other business and very high risk was involved regarding the surety of documents. FedEx as a reliable and all company has faced much tenure in this business and now they are best in providing the transportation, e commerce and supply chain management operations including worldwide express delivery and supply chain management services. Internet played an important and prominent role and eliminate the chances if impairment in all these aspects. World is now a global village and FedEx adopted this technological change with alleviation the need of overnight deliveries. (Davies, 2013)

Case Study on FedEx Business and Services BY ABC Date: Question 1 The internet has alleviated the need of overnight delivery of many documents. How has FedEx survived and even prospered in the midst of the key technological change? Overnight delivery is a promised and guaranteed delivery of package or documents on the day, which is following the day of shipments. In old day, it was very difficult for the business to have documentation on time from other business and very high risk was involved regarding the surety of documents. FedEx as a reliable and all company has faced much tenure in this business and now they are best in providing the transportation, e commerce and supply chain management operations including worldwide express delivery and supply chain management services. Internet played an important and prominent role and eliminate the chances if impairment in all these aspects. World is now a global village and FedEx adopted this technological change with alleviation the need of overnight deliveries. CITATION Dav13 \l 1033 (Davies, 2013)Internet is a technological factor for FedEx, it was possible for them to conduct the deliveries of 3.5 million packages of more than 220 countries, and this is just because of the internet. Internet removed the ways for FedEx and provided the online services regarding the packages and supply chain services from different organization. Meeting through online procedures makes it easier for this company to book the services and possibility of delivering on promised that. Technology actually made it possible for FedEx in accuracy and timely delivering. This is the best-planned and needy steps from FedEx in Initial stages of emergence of internet. This was the technological revolution in the world and FedEx was one of them who made it possible for different organizations to have packages and deliveries on time. CITATION Con13 \l 1033 (Condliffe, 2013)Different companies do business in the world with international organization and internet has played a role to create a good impact by delivering the packaged and documents with letters in order to meet the timely transactions. As production, process is very fast and FedEx was looking forwards towards the need of overnight deliveries in which letter or package is guaranteed on time for the further processing. CITATION Nos13 \l 1033 (Nosowitz, 2013) Companies cannot stop their production for a while and that is why their supply chain management system is also running on continues basis. We can say that the need of this system through technology like internet makes it easy for different companies to run its supply chain procedures and e commerce effectively and efficiently. This is also good that internet makes all these systems very cheaper as compared to the manual deliveries of the documents and FedEx is the main and leading role players in this regard. The best thing about this company is collaboration with the chine and United States for acquiring the technology and like internet for all business in the world. Technology made it easy for FedEx to increase and enhance its business and that is why we can see the volume and success of this company. CITATION STE14 \l 1033 (STEVENS, 2014)Question 2 Should FedEx be collaborating with the key competitor and protected government entity the US Postal Services? Why or why not FedEx is a company or corporation of United States of America and is well know international courier delivery services. This is the leading courier services in the world and has existence in all over the world with its excellent services especially for organization and supply chain services. This is a matter of fact that this companies also many competitors in United States and entire world. If we talk about the competitor within the country then we can see a very prominent name of United States Postal services. This is the biggest competitor that FedEx have within a country. They collaboration and partnership is good and key for FedEx with United States Postal services. I think it is very difficult for FedEx to beat this competitor in the market because they are way above in this scenario. Their operations are having wide range than the FedEx with record vehicles operations. CITATION STE14 \l 1033 (STEVENS, 2014)This is good for FedEx to collaborate and have partnership with this competitor because they can rely them as a country mate and enhance their servicers with the mutual consent nature of the business is the same for both companies. United States Postal services can provide them the best possible services in order to meet the critical package drop off locations. They can have the excellent air transportation for express shipments. This is the fact that this company still has not access for many countries and this is possibility for them to have collaboration with these competitors and make good and long-term relationship with them in order to meet the difficult locations and better-timed overnight deliveries. CITATION Con13 \l 1033 (Condliffe, 2013)As this is, a government company and many people are using their services because of their excellence and best services. This is the best chance for FedEx to have partnership with these competitors in order to meet the handsome volume of new and diverted customers. People will know about this company and try to utilize the services. A company wants customers and this is the chance for enhance the market for FedEx on the country and outside the country is well. Air transportation services are very dominating of United States Postal Services. The ability to grab them and learn more about the air transportation is important for FedEx to have better services regarding the air transportation in order to meet all the requirements in all difficult locations in the world. CITATION Dav13 \l 1033 (Davies, 2013)FedEx can acquire many benefits with collaboration and Partnering with the best competitor in the country. They can improvise and enhance their services regarding automated scheduling for drop mailing shipments. This is good that they can utilize the electronic documentation techniques and collaboration will make this documentation stronger and more reliable for the customers. Different companies and customers need best services in verification and payment processes. In addition, USPS is a strong competitor in it. CITATION Nos13 \l 1033 (Nosowitz, 2013)I think companies should have partnership with its competitors to create win-win strategies. FedEx will enjoy the shared technologies with United States Postal services regarding the procedures and online booking shipment activities. Tracking technologies for the customer are very good that is why this is important for them to enjoy all common and competent technology, as both companies will benefit from it. Market expansion will be higher for FedEx as mentioned earlier. They can make new customers and make their mind about the best possible and available competitor in market. Both companies can guide their customers to prefer the company in the difficult times because customers are the only assets for the company to have presence of cross endorsements. In my opinion, there is a chance for this company like FedEx to benchmark the performances about package deliveries on time relative to the supply chain process for different companies. CITATION STE14 \l 1033 (STEVENS, 2014)FedEx will have a chance to analyze their strengths and weakness and can convert their weakness into their strengths. This will be the perfect internal and external analysis for FedEx of UPS for the further proceedings. This best and important thing for both companies in partnership is the learning process that their employees and management will learn from each other and customer will enjoy the services of both services in a better manner. CITATION Dav13 \l 1033 (Davies, 2013)Question 3 Do FedEx and UPS offer the same delivery services, or has each chosen to focus on different forms of delivery and or customer needs? Explain Both of these companies are providing services with the safe hands for their customers. Cross country, cross-city, next business day morning, next day morning and all the related business packages are the same in service market. FedEx and UPS are the high competitors in Unites States. These two companies are well known for huge package carrying and in world of sports. I think there is no different in the provided services from these two companies, which are the strong competitor and have collaborations with each other. CITATION STE14 \l 1033 (STEVENS, 2014) UPS have over 25,000 vehicles contain 150 pond of package for every single customer. They have airline for international business but have some drawback in services as compared to the FedEx. There is a perception about the same services with the difference of cost. UPS has pricey services for its customers. UPS is little weak in their services as compared to the FedEx because many people complain about them. This is a rule of negligence that they leave the package on the porch even without presence of ant person. They are prioritizing their business over their customers, which is not good. They are less accommodative with their customers in their offices. This is the matter of fact that in land transportation, UPS is better than FedEx. CITATION LEI12 \l 1033 (LEIPZIG, 2012)Although the services are the same for FedEx but it is to be mentioned that this company is weaker than the UPS on roads but they are very dominating and prominent in the skies. They made it possible of package delivery on time with usage of best available technology as compared to the UPS services. These services are cheaper than the other is and people are relying more on FedEx as compared to the UPS. International freight, US freight, US Package and international Package are the same for both companies but with a little different in rates and admiration regarding the customer services. CITATION STE14 \l 1033 (STEVENS, 2014)References BIBLIOGRAPHY \l 1033 Condliffe, J. (2013, May 2). How FedEx Has More Bandwidth Than the Internet—and When That'll Change. Retrieved March 22, 2015, from Gizmodo: http://gizmodo.com/5981713/how-fedex-has-more-bandwidth-than-the-internetand-when-thatll-change Davies, C. (2013, December 26). UPS and FedEx under fire as retailers crow holiday sales success. Retrieved March 22, 2015, from Slashgear: http://www.slashgear.com/ups-and-fedex-under-fire-as-retailers-crow-holiday-sales-success-26310096/ LEIPZIG, A. (2012, September 1). And then there were three. Retrieved March 22, 2015, from Economist: http://www.economist.com/node/21561894 Nosowitz, D. (2013, Fabruary 7). WHEN WILL THE INTERNET BECOME FASTER THAN FEDEX. Retrieved March 22, 2015, from Posci: http://www.popsci.com/technology/article/2013-02/when-will-internet-become-faster-fedex STEVENS, L. (2014, December 13). UPS, FedEx Cap Holiday Deliveries Amid Late Surge. Retrieved March 22, 2015, from WSJ: http://www.wsj.com/articles/ups-fedex-cap-deliveries-amid-late-holiday-surge-1419378984

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