Describe three components of an attitude. Give an example for each

Subject: Customer Relationship Management

Paper Model: APA

Paper Type: Article

Total Words: 725

Document Outline

What is the relationship between attitude and behavior

-Compare and contrast job attitudes discussed in this chapter

Job in involvement

Psychological empowerment:


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There are three components of the attitude that describes how the person’s, norms and behavior is acting at a certain position and how they react with certain situations. The first component is affective which involves the feeling and emotions of the person that are acting at the specific situation. For example the accountant is scared from auditor because accountant ahs to commit the fraud and manipulation of the accounts. The second component is behavioral that is also called Co native that describes that how our attitude influences. For example, the accountant avoids meeting with the auditor. The third is cognitive, in which the person have knowledge about his or her own attitude. For example, the account believes that auditor put him in critical situation. (McLeod, 2009)

Q2-What is the relationship between attitude and behavior?

The attitude is different from behavior. The attitude describes the feeling of the person influences the other. If the employee has shows bad attitude it performance shows that he has producing very low results due to his bad feeling s insights. The people who have not showed his attitude but his bad feelings are unhidden from their performance results. The response of an attitude is called behavior. The response might be negative or either positive towards the reaction of the attitude. Therefore, attitudes have feelings and predispositions on the minds and behavior is the response of that feeling. (McLeod, 2009)

 

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