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Dragon Finance Part 2

Subject: Marketing Channel Management

Paper Model: APA

Paper Type: Business Plan

Total Words: 2244

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Skills and role of managers in organizations
Change management
Conflict management


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Skills and role of managers in organizations

Manager is a person who manages the organization and leads it towards success. He makes plans and directs the work. He is responsible for achieving goals of organizations. Management means planning, organizing, staffing, leading and controlling. There are many skills managers should develop to achieve best results in employees performance .Motivation is a key factor in increasing employee’s performance and increasing productivity of organization. According to Jan Gordon, manager should be creative. Creativity attracts attention of people. Managers should be structural. It means that he should know how to work within structure. A manager should understand feelings and behavior of employees. A manager should be knowledgeable. He should train and educate staff. A manager should be committed to project success. He should be a role model for employees. He should understand their problems and provide quick solutions. He should be versatile and flexible. He should be a disciplined person. He should organize tasks with discipline (Sousa, Ruzo, & Losada, 2010).

Manager should be able to mange time and stress at work place. He should have verbal communication. He should be a good listener. He should recognize problems at workplace and between employees. He should solve those problems. He should motivate and influence employees.  He should have clear awareness of information. He should be delegated. He should manage conflicts among employees and he should be a team builder. He should be able to work as a leader in team. (Whetten & Cameron, 2010)


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