Employee Training to Enhance Customers Services In Retail Supermarkets

Subject: Customer Relationship Management

Paper Model: APA

Paper Type: Assignment

Total Words: 2992

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Introduction

Aims and Objectives

Research Question


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Customer service is most important phenomena in retail supermarket business and the retail companies enhance their employee’s skills to provide good services to customers. The good customer service is defined as to meet the customer expectation and deliver a good to customers in order to satisfy them. Terrible and bad customer services by the employee have to decrease the company sale and increases complaint by the customer. Now a day’s there is so many retail companies operate in the market so the customer has many option to move on to another brand and change the company (Hamid et al, 2015). It is a big challenge for the retail companies to fulfill and satisfy the customer demand and needs by providing good customer service.

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Motivated to Fail? – Diversity, Training, Revisited The Mysterious Case of the Need for Repeated Training WCC is catering the problem from the management such as CEO and the employees too. Where, the CEO is not Committed to efficiently participate such program cannot be successful. She objected on early arrival surely the other employees would also have problem with the timing. The main problem, which is also addressed by some of the employees that they .
Motivated to Fail? – Diversity, Training, Revisited The Mysterious Case of the Need for Repeated Training WCC is catering the problem from the management such as CEO and the employees too. Where, the CEO is not Committed to efficiently participate such program cannot be successful. She objected on early arrival surely the other employees would also have problem with the timing. The main problem, which is also addressed by some of the employees that they .
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