human resource refers to managing the work force

Simply the human resource refers to managing the work force, making the policies, execute plans. Implements change and hire a right person to the right place. The importance of the HRM is increasing in the industry, as it is the essential department of the business. Moreover, this also helps to manger all the resources of the company (Adam Cobb, 2015). Moreover, the mostly cop with human capital of the business. Like other departments the hotel industry also need for the effective and efficient department of the HRM for its development and growth. The function of the HRM at Green hotel is to make the performance of the employee, manage, control, monitor and make policies regarding the profit of the hotel. Human Resource at Green Hotel is a dynamic function that facilitates with direction and strategic leadership to hotel. The role of the HR is crucial in maintaining the position of the hotel in the market. There are number of other hotel working in Bent. Therefore, the HR department of the hotel handles these key areas

  • Recruitment or Talent Acquisition
  • Training and Development
  • Rewards
  • Employee Relations
  • Organizational Development
  • Talent Management

Recruitment or Talent Acquisition

The general manger is the top executive of the hotel. He is responsible for all the activities of the hotel. The functions of the manager are to control mange and supervise all the operations in the business. Therefore, the top priority is to hiring of an effective and efficient manger for the Green Hotel. He will be responsible for the profit generation and development of the hotel business (Bolden-Barrett, 2015). For this purpose, the GM will hire at least six months before the start of the hotel. The lack of skill gaps is the universal problem of the hotel industry. Therefore, the HR department has to hire the work force with great care. The general manager will help the HR department to recruit for the workforce of the hotel. He will help to hire and tells the HR department to hire those workforce that suits his attitude and help to improve the business of the hotel. He also helps to select the quality of the wait staff, chefs, bartenders or housekeepers they need to run the hotel. This staff will hire before the start of the hotel. The one-month or two weeks before the starting will a feasible time for the hiring of this staff (Bresciani, 2012).

This is the front line or base line staff of the hotel. There is need to hire the administrative staff. This includes the finance manger, marketing manager, customer relationship officer and more important is the quality manger. The quality manger will responsible for the quality services and food quality for the customers (Brunot, 2015). The recruitment of this entire staff will be done with the help of third party recruitment or direct hiring. Some of the staff will hire from direct hiring and some is by using the third party recruitment agencies. For this purpose, advertisement will be posted on social media and newspaper for the skilled labor and technical staff for the hotel. One important thing is that job offerings will be on equality base and through fair and transparent system (Foster, 2013).

Training and Development

The purpose of hiring of general manager, other administrative staff and non-manger staff before the start of the hotel is to give training to employees of the hotel. The Green hotel is opening new and starting its business from Bent, Oregon. Therefore, the structure and environment of the hotel is according to the local market. The staff will also hire from the local area so that they can work easily for the customer satisfaction (HRweb, 2012). The training and development of the employees will help to develop good relationships with employer. This will help the new recruiters to retain them. The people of bent are found of entertainment and visit hotels at their local events. Therefore, the expert staff is required for public dealing. Sometimes an employee has knowledge but have not practical knowledge, the training and development of the employee make more efficient in his work. The hotel management and HR department will try to hire young people to the work. The reason is that they are more energetic and zealous for growth. They work hard with commitment for the development of the hotel. The most important assets of any business are human assets of human capital that cannot be copied by the competitors. Therefore, some training sessions will be feasible for the hotel (Hoque, 2000)

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