Key features and Critical Issues

Subject: Customer Relationship Management

Paper Model: APA

Paper Type: Capstone Project

Total Words: 817

Document Outline

Pros and Cons of program organization and organizational structure

Critique of the Basing Mode studies

 

Learning principle 5

Key features and Critical Issues

 


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Tasks teams employed critical functioning structure throughout the development of the program. IPTs were responsible to retain the teams responsible for work break down structure. These teams were operating in various hierarchical levels in the project. These teams were highly effective and efficient in communication, integration, interfacing and leading to make critical decisions. Centralized decision-making approach was followed by top-level management. Classical functional structure was adopted for Air Force system program office. Integration was strong that facilitated top-level management to make decisions.  Project officers and functional units played an important role in leadership building and decision-making.

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