Organizational Change and its effects

Subject: Customer Relationship Management

Paper Model: APA

Paper Type: Application Essay

Total Words: 3387

Document Outline

Introduction:
Organizational Behaviors Concepts
Silence

Voice 


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Introduction:

The organizational change is the transition made by the company from the current to the future expected state keeping all the stakes with them. The change in the organizational practices and processes involves implementation and planning of the business procedures for the minimization of the business risks and exploration of new ventures and endeavors (Morgana and Zeffaneb, 2003). This organizational most of the time bring the productivity and effectiveness in the business practices by the employees and management. The change in the organizational processes of a company would sometimes turns drastic but most of the time the turns out to be as expected by the management (BARRICK, MOUNT and LI, 2013).

Organizational Behaviors Concepts

Silence

The term refers to the intentional withholding of data or information inputs, which an employee fails in sharing it with his management or supervisor. There is not always the lack of speech is the matter that is concerned rather having nothing to be conveyed is another reason for silence of the employee. The term also refers to a situation where the employees have a concern, suggestions or data about the problem but he is not sharing it with the management (Yammarino and Dansereau, 2009).

Voice

The communication of employee in form of suggestions, ideas, works issues regarding individuals. It is with the intention of development and improvement in the company practices or processes. It is the discretionary form of communication by the employees aiming for the improvements in the unit functioning (Sandler, 2013).   

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