St. Luke's Hospital Case “Quality life cycle”

Assignment On St. Luke's Hospital Case “Quality life cycle” Submitted by Dated St. Luke's Hospital Case “Quality life cycle” Luke hospital used the traditional transformation model to modernize its organization, which helped him to improve its quality life cycle throughout its life. They transformed all the functional area of their organization and unlike the other hospitals, they adapted change strategy, which is used in manufacturing and service sector, but not in hospital service sector and they achieve their motives effectively. In past the centre of all services in hospital were revolve around the patients they incorporate all their staff in total quality management process and used their leadership for guidance and active participation in process and quality improvement as a result the won many awards from different organizations. Status Quo In status quo stage they Luke hospital did it initial planning to change its structure from central governance based model to collaborative structure model. For this purpose, they paid attention to improve the service quality and collaborative teams’ formation by making a committee of patient care. These actions of Luke hospital help to incorporate all the staff to deliver better quality services to its patients. False Start In second stage of false start, Luke hospital change their tactics to deliver value to patients. This action helped them to enhance their quality and operational performance. They taken actions to change their method of traditional patient care and developed their research department who used their statistical data to improve clinical processes through all these improvement they were going toward total quality management. Traction Stage In traction stage, Luke hospital aligned their process and strategies to bring all the staff inclusive senior management in one direction and move toward corporate objective, they did so by personal review. For the purpose, they introduced different collective training and development session for leadership and the nurses. During the course they won many prices, one of them is the award of MQA. Integration Stage In integration stage during 1995 and 1996, Luke hospital put focus on their corporate culture and made improvement in it by the others reviews such as MQA feedback. To promote collaborative culture along the organization they shared their practices across the Missouri, it helped them to integrate their systems. They also put on focus to make teams for process management. Sustainability Stage Last stage that is ongoing process of sustaining, Luke hospital developed the position of organizational learning officer. He and the research department collaboratively made effort to keep on growing of the organization. and maintain the quality standards of Luke hospital.

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Category Business-to-Business Marketing
Paper Type APA
Reference Type Assignment
Words 429

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